Overview #
Easy Subscription understands that preferences may evolve over time, and customers may wish to change or customize the products in their recurring orders. That’s why Easy Subscription offers a simple and seamless process to swap products within an active subscription.
Whether customers want to try a new item, replace an existing product, or simply update their subscription to better match their current needs, Easy Subscription makes it easy to edit your subscription with just a few clicks.
Steps to Swap Products in a Subscription #
- Access Your Account:
Customers should log in to their Shopify account and go to the account dashboard. - Locate Subscription Management:
Once logged in, navigate to the section labeled “Manage Subscriptions” or “Subscription Settings.” - Select the Product Swap Option:
Look for an option labeled “Swap Product”, “Change Product”, or “Replace Item”. - Choose a Product to Replace:
From your list of active subscription products, choose the one you want to replace. - Select Your New Product:
Browse from a curated list of eligible replacement products and select the item you’d like to receive instead. - Review & Confirm:
Double-check your selection to ensure it matches your preferences. Then click “Confirm Swap” or similar to update your subscription. - Confirmation Email:
After completing the product change, you’ll receive a confirmation email summarizing the updated details of your subscription.
If you’re unable to locate the product swap option or have specific preferences not shown, feel free to reach out to our support team. We’re here to help!
