How to Import Subscriptions into Easy Subscriptions #
Easily migrate your existing subscribers to Easy Subscriptions by using the built-in CSV import feature. Whether you’re switching from another subscription platform like Recharge, Bold, or managing offline subscriptions, this process allows you to bring your subscription contracts into Shopify efficiently.
When to Use This Feature #
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Migrating from other subscription apps (e.g., Recharge, Bold, PayWhirl)
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Importing offline or manually managed subscription records
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Transitioning to Shopify-native subscriptions with Easy Subscriptions
Step-by-Step Guide #
Step 1: Navigate to the Import Subscriptions Section #
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Open your Shopify Admin Dashboard.
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From the left sidebar, go to Apps > Easy Subscriptions.
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Scroll down and click on Settings.
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Select Import Subscriptions.
Step 2: Download the CSV Template #
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Click the Download Template button located just below the upload area.
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This CSV file contains the required columns and format you must follow.
Open the file and enter your subscription contract data. Fields typically include:
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Customer Email
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Product ID
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Contract Status (Active, Paused, etc.)
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Billing Cycle (e.g., 30 days)
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Next Order Date
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Payment Gateway ID (if applicable)
Step 3: Upload the Completed CSV File #
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Once you’ve filled out the CSV, return to the Import Subscriptions page.
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Click Add Files and select your completed CSV file.
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Then, click Upload File to begin the import.
Step 4: Confirm Upload & Validate Data #
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If the CSV is in the correct format and contains valid data, the import process will begin automatically.
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Once completed, you’ll see a success message confirming the subscriptions were added.
⚠️ Any invalid or missing data will result in an error message. Make sure to:
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Double-check column headers
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Match field values exactly (e.g., date formats, email addresses, product IDs)
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Contact support if you’re unsure
Important Notes #
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Your CSV must match the provided template format exactly—including column order and naming.
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If migrating from another platform, use mapping tools to align your export file with our template.
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For large volume imports or complex contract data, reach out to our support team for assistance or cleanup help.
