Introduction #
Order Notes allow merchants to add internal notes to active subscription orders. These notes help record special instructions, preferences, or internal references related to a specific order.
Order Notes support better order tracking and internal coordination.
Why It Matters #
Order Notes provide a centralized way to document order-specific details. This helps merchants maintain clarity across teams and ensures important information remains associated with the correct subscription order.
How to Use Order Notes #
Access the Subscription Order #
-
Log in to the Shopify Admin.
-
Open the Easy Subscription app.
-
Click Subscriptions.
-
View the list of active subscriptions or orders.
-
Select the order you want to update.
Add an Order Note #
-
Scroll down on the order details page.
-
Locate the Order Note section.
-
Enter the required note based on your operational needs.
-
Save the changes.
Review the Note #
-
The Order Note will remain visible on the order after it is placed.
-
The note stays associated with the specific subscription order for future reference.
Best Practice #
-
Use Order Notes for internal information only.
-
Keep notes clear and concise.
-
Update notes promptly to ensure accuracy.
For assistance or clarification, contact support at support@easysubscription.io.
