Introduction #
Activity Logs allow merchants to monitor all actions performed on subscription contracts.This feature provides visibility into order changes, billing events, and delivery updates for active subscriptions.
Activity Logs support accurate tracking and operational review of subscription activity.
Why It Matters #
Activity Logs help merchants maintain transparency across subscription operations.
They support auditing, troubleshooting, and customer support by providing a complete activity history.
Key benefits include:
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Visibility into order and billing actions
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Clear tracking of delivery and billing dates
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Improved operational control over subscriptions
How to View Activity Logs #
Step 1: Access the Easy Subscription App #
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Log in to the Shopify admin portal
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Open the Easy Subscription app
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Click on Subscription to view all active subscriptions and orders
Step 2: Open a Subscription Order #
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Select any order from the subscription list
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The order details page will open
Step 3: View Activity Logs #
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Click on More Actions on the right side of the order page
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Select View Activity
Step 4: Review Order Activity #
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View the complete activity history for the selected order
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Review logged actions, including:
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Delivery dates
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Billing dates
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Order-related updates
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Best Practice #
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Review Activity Logs regularly to monitor subscription behavior
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Use Activity Logs when verifying billing or delivery-related queries
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Reference logs before making manual updates to subscription orders
For assistance or clarification, contact support at support@easysubscription.io.
